Privacy Policy

Last updated: November 2024

1. Introduction

Alt Text Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered alt-text generation service.

2. Information We Collect

2.1 Account Information

  • Email address (required for account creation)
  • Password (stored in encrypted/hashed format)
  • Account creation date and last login information

2.2 Payment Information

Payment processing is handled by PayPal. We do not store your credit card or PayPal account details. PayPal may share transaction information with us, including:

  • Payment amount and currency
  • Transaction date and status
  • Subscription plan information
  • PayPal transaction IDs

2.3 Usage Data

We collect information about how you use our Service:

  • Number of images processed
  • Credits used and remaining
  • API usage statistics
  • Subscription plan and status
  • Feature usage patterns

2.4 Technical Information

  • IP address
  • Browser type and version
  • Device information
  • API keys (for authenticated API access)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process payments and manage subscriptions
  • Send service-related communications (account updates, billing notices)
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

4. Data Storage

Your data is stored securely using Supabase, a cloud-based database platform. Supabase provides:

  • Encrypted data storage
  • Secure authentication and authorization
  • Regular backups and data redundancy
  • Compliance with industry security standards

Data is stored in the United States, but may be processed in other jurisdictions as part of Supabase's global infrastructure.

5. Third-Party Services

We use the following third-party services that may process your data:

5.1 Supabase

We use Supabase for user authentication, database storage, and user management. Supabase's privacy policy applies to data stored in their systems.

5.2 PayPal

Payment processing is handled by PayPal. When you make a payment, PayPal collects and processes your payment information according to their privacy policy. We receive transaction details but not your full payment credentials.

5.3 Google Gemini AI

We use Google's Gemini AI to generate alt text for your images. When you submit an image for processing, it is sent to Google's AI service. Google's privacy policy applies to data processed by their AI services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure password hashing (passwords are never stored in plain text)
  • Regular security audits and updates
  • Access controls and authentication requirements
  • API key security and rotation

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at help@wpgeared.com. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze Service usage and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our Service, you consent to the transfer of your information to the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@wpgeared.com
Website: www.alt-text.pro/contact